The butlers surprised us with beautiful room decorations, and Pedro remembered our breakfast preferences, enhancing our experience significantly. The tranquil environment allowed us to relax fully.

Had a great time with friends! Enjoyed the relaxing atmosphere, fantastic food, and helpful staff. We loved biking around the property and felt secure with the staff arranging taxis to the nearby town. Definitely don’t miss the ceviche class or the ocean-side infinity pool! It’s a perfect spot for adults looking to unwind.

One downside was the firm bed. if you prefer softer mattresses, you might not get a great night's sleep. Luckily, our group found alternative spots to relax, but it was something to note for future guests.

The atmosphere was incredibly calming, with beautiful

landscaping and thoughtful architecture that enhanced our stay. We especially appreciated the friendly staff who always went above and beyond. One memorable moment was when they surprised us with a complimentary dessert for our anniversary. However, service at times felt a little

The staff was super friendly and accommodating.

Our experience was marred by the poor cleanliness of the patio pool, which we couldn't use as it was dirty. Additionally, the room was far from the restaurant and pool areas, making it inconvenient to access essential amenities.

We had a fantastic stay! The spacious Cenote Blue Lagoon Junior Suite was very comfortable. Every meal was delicious and well-prepared. The staff provided outstanding service, making us feel welcomed. The atmosphere was peaceful and relaxing. 🌴

Exceptional service with attentive butlers and delicious gourmet meals. beach access needs improvement.

Snorkeling options were fantastic, and the staff were very friendly. The beach had a lot of seaweed, making it less enjoyable.

Tried it so you don’t have to!

Exceptional service! The staff genuinely cared about making our stay special. Food was fantastic, with no bad meals! Biking around the stunning property added charm to our experience.

Rooms lacked adequate maintenance! Our shower had inconsistencies with hot water, which became frustrating. The dining options were somewhat limited. the repetition in menus felt exhausting over our stay.

Exquisite Relaxation with Unforgettable Dining Experiences

Our stay in the Patio Junior Suite was marked by luxury and relaxation. The attentive staff and well-maintained pool created a perfect ambiance. Dining was a highlight. every dish exceeded expectations! I recommend bringing bug spray for outdoor areas, as mosquitoes were present. Enjoy the ceviche class if you can!

The stay was nothing short of exceptional, from the stunning Palafitos Deluxe Junior Suite suspended over the lagoon to the attentive staff who treated us like VIPs. The dining experience was consistently impressive, especially enjoying gourmet barbecue dishes. Relaxation at the spa, particularly the couples massage, was rejuvenating, although the pool could’ve been cleaner at times. Additionally, the location's natural beauty—with diverse wildlife like spider monkeys and iguanas—added an unforgettable charm to our leisure time.

Couples looking for a tranquil escape

The staff was super friendly, especially Pedro in the restaurant who always remembered our meal preferences! I also really appreciated the concierge who fixed our hot water issues so quickly, it made us feel really valued.

It wasn’t inexpensive, but still acceptable for the experience we received.